Forex risk disclaimer:
Trading forex and CFDs carries a high level of risk!
Swissquote Review 2025
Country:
United States
Year: 1996
Leverage: Up to 1:100
Deposit: From 1000 USD
Spread: Medium
Broker type: NDD, STP
Offices: Switzerland, United Kingdom, United Arab Emirates
Platforms: MetaTrader 4 (MT4), MetaTrader 5 (MT5), TradingView, CFXD (Swissquote’s Own Platform), Swissquote App
Instruments: Forex, Indices, Commodities, Stocks, Cryptocurrencies, ETFs, Bonds, Options
Payment Methods:
General Overview
General Overview
Swissquote operates as a global online broker with several regional branches. Each branch serves a different market, providing access to forex, CFDs, indices, commodities, and other financial instruments.
From what I’ve noticed, the company maintains a unified brand but adjusts its services depending on the region. This often means variations in trading conditions, leverage limits, and product availability. The structure feels consistent, yet each local branch functions under its own set of requirements and market needs.
The table below lists the main Swissquote branches, their locations, and official website links:
Who Is Swissquote For
Swissquote suits traders who value structure, diversity in instruments, and multi-market access more than promotional incentives or extreme trading conditions. It’s commonly used by those who manage a variety of positions—forex, shares, and even cryptocurrencies—through one platform.
Advanced or professional traders might find the Swiss or Singapore branches more aligned with their needs, as these regions typically support higher trading flexibility and deeper market access. On the other hand, retail or part-time traders in the EU and MENA regions may appreciate the more measured setups and user-oriented tools.
It’s not aimed at traders seeking quick promotions or ultra-tight spreads. Instead, it works better for individuals looking for steady execution, solid market integration, and the convenience of accessing multiple financial products within a single ecosystem.
Pros
- Operates under multiple top-tier regulators, including the FCA and FINMA
- Offers a wide range of investment options, including stocks, ETFs, bonds, and cryptocurrencies
- Provides advanced trading platforms like MetaTrader 4 and 5, and its own proprietary platform
- Supports automated trading and copy trading features
Cons
- Requires a minimum deposit of $1,000
- Charges inactivity fees
- Has higher trading costs for accounts below $10,000
Trust and Safety
Trust and Safety
Regulations: FINMA (Switzerland), FCA (UK), DFSA (Dubai), SFC (Hong Kong), MFSA (Malta), CySEC (Cyprus), CSSF (Luxembourg), MAS (Singapore ), FSC (South Africa )
From what I found, Swissquote presents itself as a bank-style financial group that operates regional branches and licensed subsidiaries. The way they describe holding client money and custody services is clear but not unusual: client cash is held in segregated accounts or pooled omnibus accounts depending on the client type and jurisdiction, and custody fees can apply for certain services. These are practical arrangements, but they mean the exact level of protection and the mechanics of access to funds can vary by account type and region — so I recommend checking the local legal documents and terms for the branch you plan to use.
Is Swissquote Regulated?
Based on what I reviewed, Swissquote operates through several regional entities rather than one universal license. Each branch follows the regulatory framework of its own country, which directly affects how accounts are managed, what protections apply, and what trading conditions are available.
Some branches hold strong regulatory authorizations from well-established authorities, while others operate under broader corporate oversight rather than direct local licensing.
Below is a summary of the main Swissquote branches, their corresponding regional websites, and the status of local regulation:
Clients’ Funds Security
Swissquote states client money is separated from the firm’s own funds and held in segregated client accounts with approved banks, or pooled in omnibus accounts for certain retail categories. For securities and custody services they offer segregated or omnibus custody arrangements and charge custody fees in some cases. Those arrangements reduce the mixing of client and firm assets, but they are not an absolute guarantee against insolvency events or operational failures — the outcome depends on local insolvency law, the type of account, and the exact custody model used. If you care about the absolute mechanics of protection (e.g., how quickly you could access assets, or whether a national deposit guarantee applies), read the legal pages for the specific regional entity before opening an account.
Swissquote Background
I looked at the group structure and official pages: Swissquote is a Swiss-headquartered financial group with multiple subsidiaries and local offices that target different markets (Europe, MENA, Asia, Africa). The group promotes institutional custody and retail trading services across regions, and it publishes standard pricing items (custody fees, account fees) and legal disclosures on its regional sites. That structure gives broad market access, but it also means product availability, fees, and protections differ by branch — so the “Swissquote” experience is not identical everywhere. For fact-checking, I relied on Swissquote’s legal and group pages, the MAS and DFSA registers, and FINMA listings.
Trading Platforms
Trading Platforms
MetaTrader 4 (MT4) | MetaTrader 5 (MT5) | TradingView | CFXD (Swissquote’s Own Platform) | Swissquote App
Visit PlatformsSwissquote offers a range of trading platforms to suit different types of traders, from beginners to professionals. These platforms allow users to trade stocks, forex, cryptocurrencies, and other financial products. Each platform has unique features, tools, and customization options to help traders make informed decisions, analyze markets, and execute trades efficiently. Whether you prefer a simple interface, advanced charting tools, or a highly customizable environment, Swissquote provides platforms to meet various trading needs.
MetaTrader 4 (MT4)
MetaTrader 4 is one of the most widely used trading platforms in the world and is known for its reliability and ease of use. At Swissquote, MT4 provides traders with a comprehensive suite of tools, including over 30 built-in indicators and thousands of custom indicators created by the community. The platform is available across desktop, web, and mobile, making it convenient for trading anywhere. MT4 is particularly well suited for traders who value a familiar interface and want the option to use automated trading through Expert Advisors, while also having access to standard market and pending orders.
MetaTrader 5 (MT5)
MetaTrader 5 is the next-generation platform designed for more advanced traders. It builds on the capabilities of MT4 but offers significantly more features, such as over 80 built-in indicators, dozens of timeframes, and advanced charting and analysis tools. MT5 also supports automated trading, with a built-in strategy tester and back-testing functionality. Like MT4, it is available on desktop, web, and mobile. This platform is ideal for traders who want to trade multiple asset classes, need more analytical tools, and want a more flexible and powerful trading environment.
CFXD
CFXD is Swissquote’s proprietary web platform for trading Forex and CFDs. Designed with simplicity in mind, it combines an intuitive interface with advanced trading features, including complex order types and customizable layouts. Traders can access tools like Autochartist directly within the platform, making it easier to spot trading opportunities and manage risk. Because it is browser-based, there is no need to install additional software, making it accessible on any device with an internet connection. CFXD is perfect for traders who want a streamlined, web-based platform without sacrificing professional-level functionality.
TradingView Integration
Swissquote also allows traders to execute trades directly through TradingView, the popular charting and social trading platform. This integration combines TradingView’s sophisticated charting and community features with Swissquote’s trading infrastructure, so traders can analyze markets, follow ideas from other traders, and place trades seamlessly from the same interface. It is especially useful for traders who rely heavily on charting and technical analysis, and who want the convenience of trading directly within a charting platform they already use.
Advanced Trader (Swissquote's Proprietary Platform)
Advanced Trader is Swissquote's in-house platform designed for professional traders:
- Advanced Charting Tools: Includes various technical analysis tools, indicators, and drawing tools.
- Customizable Interface: Offers a user-friendly and powerful interface with customizable chart templates.
- Integrated News Feed: Stay updated with real-time market news directly within the platform.
Advanced Trader is tailored for traders who require advanced charting tools and customization options.
Tradable Instruments
Tradable Instruments
Instruments: Forex, Indices, Commodities, Stocks, Cryptocurrencies, ETFs, Bonds, Options
One of Swissquote’s most prominent traits is the large assortment of instruments that it offers, meeting the preferences of both defensive investors and those with higher risk tolerances. Whether one opts for conventional dividend-paying shares or engages in fast-moving crypto trades, Swissquote aggregates a complete range of assets under one roof. This broad selection also benefits participants looking to distribute capital across varied asset classes for diversification objectives.
To assist traders in making informed decisions, Swissquote integrates real-time market news, professional analytics, and customizable chart features within its platforms. The end result is a robust environment conducive to building a portfolio that balances stable securities with more innovative or potentially volatile markets, depending on each user’s specific approach.
Stocks
Swissquote grants direct access to some of the world’s main stock exchanges, such as the NYSE, NASDAQ, LSE, and SIX, letting clients purchase equities from a range of companies and economic sectors. Investors can craft equity positions around technology, healthcare, energy, or consumer goods, aiming for a balanced or specialized portfolio.
In addition to straightforward share execution, Swissquote equips stock traders with immediate price quotes, substantial research tools, and corporate details like dividend schedules or mergers. By choosing a Swiss-based financial organization, many equity-focused clients gain extra peace of mind rooted in Swiss regulatory depth and accountability.
ETFs
A central offering from Swissquote, Exchange-Traded Funds permit cost-effective diversification across various securities grouped under a single tradable unit. Swissquote’s platform showcases a diverse pool of ETFs covering equity indices, bond collections, commodities, or theme-based segments like tech or ESG.
These tradable ETFs are in many ways akin to stocks, enabling intraday buying and selling with fewer overheads than mutual funds. Swissquote’s advanced screening tools provide performance metrics, administrative fees, and performance data, empowering users to align ETF decisions with their overarching risk appetite or market thesis.
Bonds
Investors yearning for steady yields and lower volatility may leverage Swissquote’s access to government and corporate bonds. Sovereign bonds typically carry reduced default hazards, whereas corporate offerings may reward higher returns at the cost of stronger credit checks.
Swissquote’s platform conveys real-time bond quotations, yield figures, and maturity specifics, simplifying the comparative analysis when constructing a bond ladder or meshing bond holdings with other portfolio elements. This approach can function as a stabilizer when equity positions face volatility.
Mutual Funds
In addition, Swissquote facilitates entry to mutual funds managed by recognized asset management firms worldwide. Through such funds, retail traders can disperse their risk across numerous underlying holdings under professional stewardship.
Swissquote clarifies each fund’s goal, charges, and historical results, enabling participants to evaluate alignment with their respective risk inclinations or specific sector interests. Whether it’s a broad-based equity fund, a bond-centric portfolio, or a niche sector theme, Swissquote’s selection empowers easy adoption of actively administered investment routes.
Forex
Swissquote carries a robust reputation in the Forex market, availing a complete range of currency pairs that stretch from mainstream EUR/USD or GBP/USD to more rare pairs. The broker highlights swift execution times, typically competitive spreads, and consistent connectivity—drawing both amateur currency explorers and institutional Forex segments.
Moreover, Swissquote furnishes Forex traders with technical charting, professional analyses, and economic calendars, supporting trade entry and exit decisions. Its well-framed compliance infrastructure stands as a differentiating factor among brokerages, particularly in an arena where regulatory strength can fluctuate widely.
CFDs
Swissquote’s CFD portfolio lets clients pursue price trajectories on various underlying products (like indices, single stocks, or commodities) without owning the actual instruments. While the leverage model amplifies the potential for gains, it likewise accentuates the risk profile, urging rigorous management tactics.
Swissquote’s platforms accommodate features such as margin calculators, advanced stop-loss configurations, and negative balance safeguards (in certain areas). This support mechanism helps clients mitigate downsides and maintain control when dealing with leveraged CFD positions.
Options & Futures
For more advanced uses—hedging, generating income through premium collection, or speculating on future valuations—Swissquote includes options and futures across various instruments. Such derivatives enable diversified and potentially complex strategies, from covered calls to vertical spreads.
The platform typically provides real-time updates on implied volatility, contract specifications, and relevant option Greeks, imparting a clearer sense of each contract’s risk-reward scenario. Swissquote’s educational materials introduce less-seasoned users to the mechanics of derivatives, while adept traders can refine sophisticated, multi-step strategies.
Cryptocurrencies
As digital assets rise in relevance, Swissquote extends services for popular cryptocurrencies like Bitcoin (BTC), Ethereum (ETH), and Litecoin (LTC). This integration blends crypto’s volatility and potential growth with Swissquote’s stringent Swiss-centered security protocols.
Investors can either capitalize on short-term market movements in crypto or incorporate digital tokens into a broader asset plan, benefiting from Swissquote’s track record and regulated processes. By offering both conventional and modern investment channels, Swissquote broadens the horizons for those seeking to diversify into the realm of digital currencies.
Account Types
Account Types
Swissquote is an international financial institution that operates under several regional entities, each regulated within its own jurisdiction. Because of this structure, the types of trading and investment accounts offered can vary slightly between regions. While all Swissquote clients gain access to secure, high-quality trading environments and a wide range of markets — including Forex, CFDs, stocks, ETFs, and cryptocurrencies — the specific account types, trading conditions, and minimum deposit requirements differ depending on the regulatory framework and local client needs.
For example, accounts offered under Swissquote Bank Ltd in Switzerland may focus on full-service banking and trading, while EU-regulated entities emphasize Forex and CFD trading through tiered account structures. Similarly, some regions offer tailored investment accounts such as Smart Portfolios or Islamic (swap-free) accounts, depending on local demand and compliance requirements. The following sections provide a breakdown of each region’s available account types, followed by a table summarizing where each type is offered.
Switzerland (swissquote.ch)
Swissquote offers two main account types:
- Swissquote Account: This account is tailored for clients seeking comprehensive banking and trading services. It provides access to a wide range of financial products and services, including Forex and CFDs.
- Forex & CFDs Account: Designed for clients focused on trading Forex and CFDs, this account offers competitive spreads and leverage options.
Both account types are accessible through the Swissquote Swiss website.
European Union (swissquote.com/en-eu)
In the European Union, Swissquote provides several account types to cater to different trading needs:
- Premium Account: Offers spreads from 1.3 pips with zero commissions.
- Prime Account: Provides spreads from 0.6 pips with zero commissions.
- Elite Account: Features spreads from 0.0 pips with a commission of EUR 2.5 per side per lot traded.
- Professional Account: Tailored for professional clients, offering leverage up to 1:400 and lower stop-out levels.
Additionally, Swissquote offers Smart Portfolios, which are automated investment solutions with a minimum investment of EUR 5,000.
Luxembourg (swissquote.com/en-lu)
Swissquote's Luxembourg website offers the following account types:
- Standard Account: Provides access to a wide range of financial products and services.
- Premium Account: Designed for active traders seeking tighter spreads and additional features.
- Prime Account: Offers advanced trading conditions for professional traders.
- Professional Account: Tailored for professional clients with customized trading conditions.
These accounts are accessible through the Swissquote Luxembourg website.
Cyprus (swissquote.com/en-cy)
In Cyprus, Swissquote provides:
- Forex & CFDs Account: Designed for clients focused on trading Forex and CFDs, offering competitive spreads and leverage options.
This account type is accessible through the Swissquote Cyprus website.
Malta (swissquote.com/en-mt)
Swissquote's Malta website offers:
- Trading Account: An online investment platform linked to a multi-currency cash account, providing access to international markets.
This account type is accessible through the Swissquote Malta website.
Romania (swissquote.com/en-ro)
In Romania, Swissquote provides:
- Trading Account: An online investment platform linked to a multi-currency cash account, offering access to various financial products and services.
This account type is accessible through the Swissquote Romania website.
UAE (Dubai) (swissquote.com/en-ae)
Swissquote's UAE website offers:
- Forex & CFDs Account: Tailored for clients in the UAE, providing access to Forex and CFD trading with competitive spreads and leverage options.
This account type is accessible through the Swissquote UAE website.
Singapore (swissquote.com/en-sg)
In Singapore, Swissquote provides:
- Trading Account: An online investment platform linked to a multi-currency cash account, offering access to international markets.
This account type is accessible through the Swissquote Singapore website.
Hong Kong (swissquote.com/en-hk)
Swissquote's Hong Kong website offers:
- Trading Account: An online investment platform linked to a multi-currency cash account, providing access to various financial products and services.
This account type is accessible through the Swissquote Hong Kong website.
South Africa (swissquote.com/en-za)
In South Africa, Swissquote provides:
- Trading Account: An online investment platform linked to a multi-currency cash account, offering access to international markets.
This account type is accessible through the Swissquote South Africa website.
Deposits and Withdrawals
Deposits and Withdrawals
Swissquote prioritizes an intuitive and transparent approach to depositing and withdrawing, conscious that timely account funding and safe fund accessibility are important to delivering a seamless trading experience. Interested users can inspect the minimum deposit on Swissquote guidelines to learn about baseline investment requirements. Additionally, national or regional stipulations might curtail specific payment alternatives, so evaluating all feasible methods in your territory before initiating transfers is recommended.
A detailed guide on Swissquote withdrawal procedures—outlining estimated processing times, expenses, and potential AML checks—can be found within the broker’s official references. Swissquote’s robust anti-money laundering protocols ensure legal consistency and protection for both the broker and its clients.
International wire transfers, for instance, can sometimes require multiple business days, whereas more localized bank transactions or card payments could clear more quickly. Swissquote’s well-regarded support team remains prepared to offer personalized assistance for these processes, ensuring efficient handling of account funding. In total, Swissquote’s thorough deposit/withdrawal program forms a key part of its holistic financial ecosystem.
Swissquote Deposit Options and Fees
Swissquote provides a collection of deposit methods that blend practicality and security. Widely chosen avenues include:
For wire transfers, Swissquote delivers its banking details along with a unique reference code to ensure deposits are properly logged into the user’s account. Credit or debit card top-ups are swift but may involve certain processing or currency-switching fees, making them particularly suitable for smaller or immediate deposits. Often, Swissquote does not itself levy charges for deposits, though third parties (banks or payment intermediaries) may impose their own. It helps to confirm deposit thresholds, recognized currencies, and any provider-imposed restrictions prior to funding the account.
Swissquote Withdrawals Options and Fees
Swissquote’s withdrawal process focuses on clarity and simplicity, offering standard channels for clients to collect their trading proceeds or manage account balance changes. Popular routes include:
- Bank Wire Transfer: Generally regarded as the chief method; Swissquote seldom charges a standalone fee, though extraneous banking partners might impose modest transactional costs.
- Credit/Debit Card: In many instances, clients can remove up to the initial deposit figure via card, with residual sums routed by alternative transfer approaches.
Timelines for clearance can vary substantially, governed by identity checks, banking frameworks, and whether currency conversion is required (which can trigger extra charges). If details do not match, Swissquote might seek supplementary documentation to verify identity or account ownership. Being aware of currency exchange fees and typical bank handling times aids in streamlining withdrawals.
PayPal
Visa
Mastercard
Skrill
Fees and Commissions
Fees and Commissions
Swissquote’s fee structure encompasses a wide array of product categories and trading environments, underscoring the firm’s ambition to act as an all-in-one brokerage provider. Though competing discount brokers may offer slightly lower overheads, Swissquote emphasizes that its strict regulation, seamless infrastructure, and comprehensive client support justify its costs. Individuals wanting more details on Swissquote fees can review the company’s official materials, which clearly describe commissions, spreads, and secondary charges.
Fee levels hinge upon various aspects, including the product class (for instance, equities vs. foreign exchange), trading volume, and the customer’s legal jurisdiction. Occasionally, Swissquote circulates promotions or unveils specialized account formats that minimize trading expenses for distinct operating patterns. Hence, users can align their preferred trading frequency—whether sporadic, long-horizon trades or frequent, short-term strategies—with a fee arrangement that balances value and cost.
Swissquote Trading Fees
Swissquote’s trading fees usually incorporate spreads and possibly commissions, contingent on the type of account and the traded market. Equity transactions frequently involve fees tied to the trade’s notional amount, whereas ETF or fund trades could consist of both a transaction fee and a recurring custody levy.
In the context of Forex and CFD services, Swissquote spotlights two primary models:
- Spread-only accounts: Here, the broker’s margin is woven into the spread. The gap can widen under heightened volatility or low market liquidity, although popular currency pairs (like EUR/USD) can remain competently narrow in stable periods.
- Commission-based accounts: Traders enjoy slimmer core spreads yet shoulder a per-lot charge. This formulation is ideal for prolific or high-frequency traders who prioritize minimal spread expenses for tight cost management.
High-volume operators occasionally qualify for tiered discounts or special deals, diminishing net fee obligations further. Thus, investigating Swissquote’s alternative account frameworks may prove worthwhile for those executing significant monthly turnovers.
Swissquote Spreads
Swissquote typically offers competitive spreads, primarily on well-traveled currency pairs, though real-time data can shift based on the account variant, market saturation, and platform usage. During active sessions, frequently traded pairs sometimes display especially narrow spreads, enabling day or scalping strategies reliant on low transaction costs. By contrast, less liquid or more volatile securities often experience broader spreads.
Clients can observe current spreads via Swissquote’s trading interfaces or public aggregator sites. Occasionally, Swissquote presents promotional offers or rebates that effectively tighten spreads for aggressive or high-volume traders, yielding savings to those whose strategies revolve around controlling per-trade costs.
Swissquote Non-Trading Fees
In addition to its core trading charges, Swissquote employs various non-trading fees, which can affect overall trading profitability if overlooked. Common examples include:
- Inactivity fees: Some account structures levy a periodic charge if a client carries out no trades for a specified duration.
- Custody fees: Holding equities, bonds, or funds in a Swissquote account might trigger charges related to safeguarding and administrative duties.
- Withdrawal fees: While some withdrawal routes may not incur Swissquote-based fees, intermediary banks or payment providers could impose separate processing charges.
- Overnight financing or swap rates: Leveraged positions in Forex or CFDs, if kept active past daily cutoffs, result in debit or credit adjustments depending on interest rate differentials.
Being aware of these supplementary costs is crucial, particularly for traders and investors adopting longer holding periods or inactivity in their accounts. Strategically managing deposits, trade frequency, and product selection can help minimize unnecessary overhead.
Bonuses and Promotions
Bonuses and Promotions
Swissquote may at times introduce promotional schemes designed to attract beginners or further engage current traders. These can manifest as deposit incentives, fee reductions, or referral bonuses. That being said, actual promotions vary based on regional restrictions—especially in Europe, where brokers operate under tightened promotional guidelines.
Terms typically specify minimum deposit amounts, volumes to be traded, or time windows to meet bonus qualifications. Clients considering these programs should review all disclaimers thoroughly to avoid misunderstandings regarding eligibility or restrictions on withdrawing any credited sums. In any event, Swissquote’s reputation relies fundamentally on its secured and transparent foundation, with offers representing optional enhancements.
Welcome Bonus
When available, Swissquote’s Welcome Bonus can provide either trading credit or reduced fees to newly signed-up traders surpassing a set deposit threshold and trading volume over a defined period. Geographical norms determine if this program is currently active, so consulting Swissquote’s official announcements or contact lines is advised.
Referral Program
Under Swissquote’s Referral Program, traders are rewarded for introducing acquaintances or colleagues who satisfy specific funding and verification benchmarks, often in the form of credits or rebates for both parties. Nonetheless, there may be a limit on how many referrals are permissible or a cap on promotional offers, making it vital to assess fine-print conditions.
Education
Education
In line with the principle that informed trading is more effective, Swissquote invests in producing a broad scope of educational materials and utilities. These span from entry-level webinars covering foundational market concepts to advanced pieces examining algo trading, macro trends, or balanced portfolio designs. New users can further learn via a Swissquote demo account, enabling practical exposure to trading software without putting real capital in harm’s way.
To supplement this, Swissquote curates eBooks, daily commentary, and deeper research segments created by internal analysts. Beginners can gain insights into fundamental analysis and chart interpretation, whereas more adept or specialized traders can leverage advanced market intelligence. Since these publications are updated consistently, Swissquote’s educational library helps traders refine decision-making continuously.
Allowed Countries
Allowed Countries
Swissquote accommodates traders from numerous nations, though it has to abide by local regulations, international sanctions, or financial licensing rules. Commonly, Swissquote serves many in Europe (including Switzerland), the UK, segments of Asia, and certain regions within the Middle East, Africa, and Latin America. Some markets remain excluded due to legal or compliance obstacles.
Prospective clients should verify whether their residency is permitted—either by examining Swissquote’s official platform or contacting a support member. Further, local constraints around taxation, currency management, or authorized payment pathways may also arise, justifying a thorough check before initiating an account.
Excluded Countries
United States
Canada
North Korea
Syrian Arab Republic
Iran
Sudan
Yemen
Customer Support
Customer Support
Swissquote’s customer support is known for being helpful and knowledgeable, which is important in trading where things can change quickly. Traders can get help through phone, email, live chat, or a contact form on the website. Common questions include deposits, using the trading platform, or account options. Phone and live chat are best for quick answers, while email and the contact form work well for detailed questions. Swissquote aims to answer questions clearly and completely, giving users confidence. Support is available Monday to Friday: the Customer Care Center from 08:00–22:00 CET, Forex Support from 08:00–18:00 CET, and the Forex Dealing Desk 24/5 (Sunday 23:00 to Friday 23:00 CET).
Phone Support
Swissquote provides dedicated phone lines for various services, ensuring direct and personal assistance:
- Customer Care Center: +41 44 825 88 88 (Monday to Friday, 08:00–22:00 CET)
- Forex Support: +41 44 825 87 77 (Monday to Friday, 08:00–18:00 CET)
- Forex Dealing Desk: +41 22 999 94 76 (Available 24/5, from Sunday 23:00 to Friday 23:00 CET)
These lines are ideal for urgent matters or complex issues requiring real-time resolution. Response times are generally swift, with most calls answered within a minute. Support is available in multiple languages, including English, French, German, and Italian.
Live Chat
Swissquote offers a live chat feature for quick, real-time assistance with general inquiries. While it's a convenient option for immediate help, please note that account-specific issues cannot be addressed through this channel. To initiate a chat, visit the Swissquote Live Chat page within their website.
Email Support
For less urgent matters or detailed inquiries, Swissquote provides email support:
- General Inquiries: [email protected]
- Forex Support: [email protected]
- Institutional Clients: [email protected]
Emails are typically responded to within one business day. This method is suitable for non-urgent issues or when you need to provide detailed information.
Contact Form
For general inquiries or specific requests, Swissquote's website features a contact form. This form allows you to select the appropriate department and provide details about your query, ensuring it reaches the right team for a timely response.
Broker Name: Swissquote
Broker Type: NDD, STP
Country: United States
Operating since year: 1996
Regulations: FINMA (Switzerland), FCA (UK), DFSA (Dubai), SFC (Hong Kong), MFSA (Malta), CySEC (Cyprus), CSSF (Luxembourg), MAS (Singapore ), FSC (South Africa )
Phone: +41 44 825 88 88
Email: [email protected]
Address: Swissquote Bank Ltd, Chemin de la Crétaux 33, CH-1196 Gland, Switzerland
Broker status: Active
FAQs
FAQs
Is Swissquote a real bank?
Yes. Swissquote is a fully recognized Swiss bank subject to FINMA supervision, and its international branches also adhere to local regulatory bodies.
What markets can I trade on Swissquote?
Swissquote offers stocks, ETFs, bonds, mutual funds, Forex, CFDs, options, futures, plus leading cryptocurrencies across its platforms.
Is my money protected at Swissquote?
By segregating client holdings and adhering to stringent frameworks, Swissquote ensures enhanced security for deposited funds.
Does Swissquote offer MetaTrader?
Certainly. Swissquote provides both MetaTrader 4 and MetaTrader 5, supporting automated EAs and manual trading.
Are there different account types available?
Swissquote has an array of Standard, Premium, Professional, and Corporate accounts, configured for various trading profiles.
How do I deposit and withdraw funds?
Methods include wire transfers, cards, and select digital wallets, subject to local constraints and Swissquote’s guidelines.
Does Swissquote offer leverage?
Yes. Maximum levels vary by jurisdiction and instrument, often up to 1:30 in stringent regulatory areas and higher elsewhere.
Is Swissquote suitable for beginners?
Absolutely. Swissquote hosts educational guides, live webinars, and demo accounts geared toward those who are new to trading.
Does Swissquote charge inactivity fees?
Some Swissquote accounts do include inactivity costs if trading is not performed for a specific time. Check their fee disclosures for details.
How can I contact Swissquote customer support?
Assistance is available through phone lines, email, real-time chat, or via mail to the Gland, Switzerland headquarters for formal paperwork.
Leave your thoughts